Customs&Import Duties

Customs and Import Duties

Please note that international orders may be subject to customs duties, taxes, or import fees depending on the regulations of the destination country. These charges are determined and collected by the local customs authorities and are the responsibility of the recipient.

Bonheur has no control over such fees and cannot predict their amount in advance. Any applicable customs charges must be paid by the customer in order for the shipment to be released and delivered.

This does not apply to orders within Turkey.
All orders shipped to addresses in Turkey are dispatched from our warehouse in Istanbul, and no customs or import fees are applied to these domestic shipments.

We appreciate your understanding and cooperation.